Frequently Asked Questions

What is the shipping rate?

Shipping prices vary by dollar amount: $1.00-$20.00: $7 $20.01-$34.99: $14 $35 and Above: FREE SHIPPING

What is the return policy?

We do not accept returns, except for products damaged during delivery. All sales are final.

What are the profits used for?

100% of the profits are used to buy vitamins for medical missions. Check out the Medical Missions page to learn more.

How does Lavande de la Paloma donate vitamins?

We mainly work with an organization called Hope 4 Kids International which runs several missions around the world throughout the year. Paloma purchases the vitamins using her profits and gives them to a local doctor who is able to bring the vitamins with her on the medical missions.

Besides online, where else can I purchase Lavande de la Paloma products?

Paloma sells at multiple local fairs throughout the year, such as the Manhattan Beach Hometown Fair in October and Fiesta Hermosa Memorial Day Weekend and Labor Day Weekend. She also sells at Renegade LA and Patchwork Long Beach.

Can you customize for special events?

Yes, we offer customizable soap packaging and sachet tags for birthdays, party favors, businesses, weddings, baby showers, real estate, etc. For the soaps, we can put customized text on one side of the box and a picture on the other side. For the sachets, we can put customized text on the tag. There is no extra charge for customization. Send us an email at or through our Contact Us page if you are interested in customization.